Privacy Policy
Effective: November 15, 2025
Syncrie ("we," "us," or "our") is a Philippines-based automation services startup committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.syncrie.digital, use our services (including automation setups, blog writing, digital marketing, and integrations with platforms like Go High Level, n8n, Make.com , and Zapier), or interact with us. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws.
By using our website or services, you consent to the practices described in this Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect information to provide and improve our services, which include automating business workflows, content creation, and digital marketing.
Personal Information: Data that identifies you, such as:
• Name, email address, phone number, company name, and billing details when
you contact us, request a quote, or sign up for services (e.g., via contact forms or
consultations).
• Business-related data you provide, such as workflow details, leads, customer lists,
or marketing data for automation setups.
Automatically Collected Information: When you visit our site:
• IP address, browser type, device information, pages viewed, and time spent (via
cookies, web beacons, or analytics tools like Google Analytics).
• Usage data from integrated platforms (e.g., interaction logs from Zapier
automations).
Third-Party Data: Information from partners or tools we integrate (e.g., leads captured via Go High Level or social media scheduling data). We do not collect sensitive personal information (e.g., health data, racial origins) unless specifically required for a custom service and with your explicit consent.
2. How We Use Your Information
We use your information to:
• Provide and customize our services (e.g., setting up AI appointment setters, automated blog writers, or social posting automations).
• Process payments, send invoices, and manage accounts (e.g., for flat fees like $300 for simple automation or $35/hour for custom projects).
• Communicate with you (e.g., emails about project updates, timelines like 1-3 business days for simple setups, or support).
• Improve our offerings (e.g., analyzing usage to enhance efficiency in sales, marketing, or data management automations).
• Comply with legal obligations, prevent fraud, or enforce our terms.
We may use aggregated, anonymized data for marketing or research purposes.
3. Sharing Your Information
We share information only as necessary:
• With third-party platforms we integrate (e.g., Zapier, Make.com , Go High Level, n8n) to enable automations—these have their own privacy policies.
• Service providers (e.g., payment processors like [insert, e.g., PayPal], cloud storage) who help us operate.
• If required by law, such as under the Data Privacy Act, or to protect our rights.
• In a business transfer (e.g., merger), but we'll notify you.
We do not sell your personal information.
4. Data Security
We implement reasonable security measures (e.g., encryption, access controls) to protect your data from unauthorized access or loss. However, no system is 100% secure—use at your own risk.
Data is stored in the Philippines or with secure international providers compliant with DPA standards.
5. Your Rights
Under the Data Privacy Act, you have rights to:
• Access, correct, or delete your personal information.
• Object to processing or withdraw consent.
• File complaints with the National Privacy Commission (NPC).
To exercise these, contact us at [email protected]. We'll respond within 1-2 business days.
6. Children's Privacy
Our services are not for children under 18. We do not knowingly collect their data.
7. International Transfers
If serving international clients, data may be transferred outside the Philippines. We ensure adequate protections (e.g., standard contractual clauses).
8. Changes to This Policy
We may update this Policy—changes will be posted here with the new effective date. Continued use means acceptance.
9. Contact Us